What if my candle arrived damaged?

At G&G Home, we take every precaution to ensure your candle arrives to you as quickly and safely as possible. However, on the rare occasion, breakage does occur in transit. If this has happened to your candle, please send us an email at gg@gandghome.com with a photo of the packaging and candle. We will send a replacement candle and work to resolve the issue as quickly as possible.

Do you offer international shipping?

We currently offer international shipping. Please allow at least two weeks for the package to arrive.

Please note: International shipping does not qualify for free shipping.

My package was lost/stolen

We ship with the most reliable carriers. Once the package has left our warehouse, G&G Home cannot be held accountable for lost, stolen or misdelivered packages, but we want you to have the best possible experience with our company.

Please email gg@gandghome.com so we can help you to resolve this.